Privacy Policy

Glow Guide is a directory and general information resource. Visitors can browse it without an account.

Information you send us

When you submit a correction, enquiry or profile claim, we collect what you enter — for example your name, email, phone, role and message — so an editor can review and respond.

We do not ask for, and ask you not to send, health information such as symptoms, medications, diagnoses, insurance details or medical history.

Accounts

Staff and verified business representatives may sign in. We store the email address and sign-in details needed to operate those accounts.

How we use information

To review and respond to submissions, verify business claims, keep listings accurate and keep a record of editorial decisions. We do not sell personal information.

Third-party links

Listings link to business websites, booking pages and maps run by others. Their own privacy practices apply once you leave Glow Guide.

Analytics and cookies

We use Google Analytics to count page visits and general directory activity, such as searches and contact submissions, without form contents.

We also use the Meta (Facebook/Instagram) pixel to measure visits that come from our ads. It sends Meta the public page you view, your browser and device details, and Meta cookies, for ad measurement only. It never receives what you type into our forms, your search terms, your Find Your Fit answers, or pages in sign-in, claim and staff areas. We do not use it for customer matching.

Visitors in the EU, EEA, UK and Switzerland are asked first and the pixel stays off unless they accept. Elsewhere it is on by default. Anyone can turn it off at any time with Cookie settings in the site footer, and we honor browser Global Privacy Control signals. Your choice, the date and the notice version are stored in your browser.

Requests

To ask about, correct or delete information you sent us, please contact us.