Methodology · Glow Score v1

How we evaluate

The Glow Score is an editorial information aid built from documented, publicly checkable evidence. It is not a clinical quality or safety certification, and it cannot establish patient outcomes.

What we consider

Glow Guide evaluates businesses using independently defined criteria and the information available to our editors. A Glow Score draws on these types of factors:

• Credentials & medical oversight

  Publicly verifiable provider licenses or credentials, and named medical oversight where applicable.

• Public reputation

  Independent, dated review sources considered with volume and context. Purchased reviews are excluded.

• Consumer experience

  Observable booking, contact responsiveness and accessibility.

• Transparency

  Clear information about services, practitioners, costs or consultation process, policies and contact details.

• Expertise & service clarity

  Clearly documented specialties and appropriate service descriptions.

• Digital usability

  A working website, easy mobile navigation and a usable booking or contact path.

The detailed scoring method is proprietary to Glow Guide and is applied the same way to every listing.

Editorial independence

Glow Scores are based on independently defined evaluation criteria. Paid participation, advertising, featured placement, sponsorships or enhanced listings do not increase a business's Glow Score.

Rules we hold ourselves to

• Scores are based only on documented evidence that an editor has reviewed.
• Missing evidence is recorded as unknown, never invented as a zero. If a key area can't yet be assessed, we don't publish a score.
• Profiles read "Review in Progress" until an editor has audited them. We never estimate.
• Every assessment is dated and versioned, and reassessed at least every 12 months or when material facts change.
• Payment never changes a score, a verification result, or the order of organic results.
• We avoid "top rated" language until we have genuinely comparable assessment coverage, and we never infer clinical quality or licensing from review stars.

What our badges mean

Information checked

Specific displayed facts were checked on the date shown. It is not a judgment of care quality.

Sponsored

Purchased placement, labeled on every surface it appears.

Claimed

The business owner controls the profile. Owner edits still pass editorial review.

Disagree with an assessment?

Any business can request a factual correction or challenge an assessment at no cost and without a subscription. We keep an audit trail of every change.